With New Zealand based support and enterprise grade monitoring, you can rest assured your technology will be running smoothly at all times.
Intellium’s New Zealand based Helpdesk provides 24/7/365 support to businesses across the country.
Our Helpdesk system provides full transparency for our clients, linking invoices to tickets, to the work logs completed by our engineers.
Finding cheaper hardware online is easy;
We believe it is the total cost of ownership that is important and knowing that your business is running on “tried and tested”, warrantied hardware.
Along with physical general support visits, we have a varied range of onsite services.
Some of these services include:
Technology Roadmaps sort out today’s technology problems and provide a 3-year roadmap, so you are not chasing your tail every month making short-term fix-it computer network decisions.
We can also help you save money and increase productivity, manage projects, and manage vendor negotiations. In today’s toughening climate, reviewing technology and forward planning is critical.
Many businesses can’t justify employing a full-time experienced business technology expert but would benefit from the knowledge this resource would bring to the business.
Imagine having access to someone who could come in on a project, part-time or contract basis and independently provide top-level advice on how best to use technology in your business.
Virtual CTO helps business owners, managing directors, and even experienced IT managers who want impartial advice or perhaps a second opinion.