Aroa Biosurgery is a global company specializing in regenerative medicine and advanced wound care solutions. Headquartered in New Zealand, Aroa’s innovative products empower clinicians and improve patient outcomes. With a presence in multiple countries, including Australia, New Zealand, America, and Canada, the company has grown into a trusted partner for healthcare providers worldwide.

Aroa Biosurgery faced a significant challenge with its fragmented IT infrastructure. Operating across four regions—Australia, New Zealand, America, and Canada—Aroa’s users were distributed across separate Microsoft 365 tenancies due to geo-restrictions on data residency in American hospitals. This setup resulted in:

• Disrupted Collaboration: Users found it challenging to communicate and collaborate efficiently across regions.
• Inconsistent User Experiences: Variations in policies, configurations, and workflows across tenancies caused operational inefficiencies.
• Data Management Complexity: Managing compliance and security for multiple tenancies was resource-intensive and complex.

A unified solution was needed to streamline operations, improve collaboration, and ensure data residency compliance.

Intellium Technology implemented a Multi-Geo Microsoft 365 architecture to unify Aroa’s operations under a single global tenancy. Key steps included:

1. Data Residency Compliance: Leveraging Microsoft’s Multi-Geo capabilities, user data was configured to reside in-region (Australia, New Zealand, America, and Canada) while enabling a single tenancy for global collaboration.
2. Tenant Consolidation: Migrated users from separate tenancies into a single, streamlined Microsoft 365 environment.
3. Domain Unification: Consolidated all users under the unified aroa.com domain to simplify identity management and strengthen the brand.
4. Seamless Collaboration: Deployed Microsoft Teams and SharePoint Online to enable consistent, real-time communication and collaboration across regions.
5. Compliance Assurance: Applied robust conditional access policies and security baselines to ensure compliance with industry and local regulations.

1. Improved Collaboration: A unified tenancy enabled seamless communication and shared resources, breaking down silos.
2. Simplified Management: Centralized IT administration reduced overhead, allowing for consistent security and compliance measures.
3. Enhanced User Experience: Standardized policies and tools ensured smooth operations for all employees, regardless of location.
4. Cost Efficiency: A single global tenant reduced licensing and management costs while increasing operational efficiency.
5. Brand Cohesion: Consolidating under aroa.com reinforced Aroa’s global brand identity.

1. Data Residency: Ensuring each user’s data adhered to country-specific compliance and residency requirements.
2. User Training: Providing comprehensive training to help users adapt to the new environment and collaboration tools.
3. Change Management: Minimizing disruption through phased migration and robust communication strategies.
4. Technical Challenges: Addressing potential downtime and ensuring seamless integration of existing workflows into the unified environment.

• Reduced Administrative Costs: Streamlining IT operations across a single tenancy reduced resource allocation for tenant management.
• Optimized Licensing: Consolidated licensing agreements provided savings by eliminating duplicate licenses.
• Enhanced Security Posture: Centralized security policies reduced the risk of breaches, potentially avoiding costly incidents.

The Multi-Geo Microsoft 365 implementation for Aroa Biosurgery exemplifies how digital transformation can drive operational efficiency, collaboration, and compliance. By transitioning to a unified global tenancy with data residency alignment, Aroa has set a strong foundation for future growth and innovation.

With the technical and strategic support of Intellium Technology, Aroa has not only overcome its IT challenges but also created a cohesive digital identity, empowering employees and partners to collaborate effortlessly worldwide.

This case demonstrates the value of leveraging modern cloud capabilities to streamline operations while maintaining compliance in a global, multi-regulatory environment.

Get in touch today to discuss how Inteliium can streamline your business operations.