Cooper & Co went to market with a Request for Proposal (RFP) covering all of their Information and Technology requirements. Cooper & Co operate a business model that employees a high proportion of contracted sales staff (agents) so, it was essential that the IT Support Proposal catered for both the businesses internal requirements but also delivered tangible value to the agents.
Operating from 16 locations Cooper & Co is an award-winning team in the Harcourts group, for the Northern region and nationally.
Harcourts is the largest Real Estate Company in New Zealand with a trusted history dating back to 1888.
The two companies started working together 25 years ago. Through this time, Intellium has been a constant support partner, advising on new technologies and infrastructure and most recently acting as the group’s technology officer, while a new staff member is recruited.
“It’s a really broad scope of work that they cover,” he says.
- Fixed price, unlimited Server & Desktop support
- Server hosting – Data Centre colocation
- Auditable service levels and detailed tracking of performed tasks
- Wide Area Network and hosted firewall services